Complaint form
Complaint form
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Complaints and returns

Are you unsatisfied with a product, or do you wish to return it? Fill in the attached form and select whether we should send you a returns receipt, or in the case of defective goods, a replacement.

For defective products we require a photo depicting the problem as well as the serial number/batch. This is printed on the insert slip that is shrink-wrapped in each wallpaper roll.

Please provide us with a description of the defect.

We will get in touch with you immediately and seek a solution together with you.

New-Walls.com
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