Customer Service

Have you got any questions about our products or about the ordering process? Don’t panic, we’re happy to help!

For questions about orders, delivery and shipping, you can contact our service team.

Our customer service  is available to you from Monday to Friday from 09:00 to 15:00.

You can contact us via email:

If you have any questions about our products, about wallpapering and recommendations for your wallpapering project, you can speak to our team of advisers.
The wallpapering pros are regularly there for you live in the WhatsApp chat:

Mobile +49 (0)170 1636737

And also available by e-mail:

You will also find plenty of information concerning wallpapering directly on our advice pages or concisely summarised in the FAQs.
For callback requests and individual queries about and what we have to offer you, you can also use our contact form.

On weekends and public holidays (within Germany, North Rhine Westphalia), our customer service team is not available and your enquiries will be handled and responded to within service hours.

Dein Tapetenshop Berater

Service-Team Jörg K.
Service-Team Jörg S.
Wir sind von 8:00 bis 14:00 Uhr und 16:00 bis 22:00 Uhr für dich im Chat verfügbar.
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