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Customer service

Here you will find all the important information about your order and service requests quickly and clearly organised.
Whether delivery, returns, payment methods or personal advice - we are here for you and are happy to help.

Shipping &  Delivery

Returns

Payment methods

How to order

Sample Service

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Business Customers

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Individual Wall Mural

Inspirations

Questions?

We are here for you

You can reach us by phone Monday to Friday from 09:00 - 15:00 on the telephone number: +492261-542300.
Our team speaks: English, German and French.

Our experts on WhatsApp are Monday to Friday from 09:00 - 12:00 and from 14:00 - 21:00.

Of course, you can also send us an email to service@new-walls.com at any time.


Questions?

We are here for you

You can reach us by phone Monday to Friday from 09:00 - 15:00 on the telephone number: +492261-542300.
Our team speaks: English, German and French.

Our experts on WhatsApp are Monday to Friday from 09:00 - 12:00 and from 14:00 - 21:00.

Of course, you can also send us an email to service@new-walls.com at any time.


Inspiration, instructions & tips

can be found in our magazine:

Magazine