How to contact us:
Our service hotline is available to you from Monday to Thursday from 09:00 to 17:00 and on Fridays from 09:00 to 15:00:
Telephone +49 (0)2261 542-300
On weekends and North-Rhine Westphalia’s public (Germany) holidays, our customer service team is unavailable.
Unfortunately, we are not able to take orders via telephone or email. Simply use the ordering process provided by our shop. Have you got any questions about our ordering process? Then take a look at our order guide.
For callback requests and general queries about new-walls.com, you can also use our contact form. Do you have questions about wallpapers and wallpapering? Then you will find everything you need in the Advice & Sercive sections!