to make your project a succeess

Our promise

We are at your side! Before and after your order. We provide you with various tools to make your project a success:

Before your order

 

After your order

 

We are there for your project and advise you live via Whats App Video Call - Our experts will answer all your questions and clear up any uncertainties so that your project is a success! The video call is free - all we need from you is your order number and the reason for your enquiry. You make an appointment directly with our experts via WhatsApp.

Customer service and customer care - your project is our heart's desire

At our online wallpaper shop, you and your project take centre stage. We know how important it is that your project is a complete success and that you end up with a room that exactly meets your expectations. That's why we have made it our mission to not only offer you high-quality wallpapers, but also to accompany you on every step of your journey with comprehensive customer service and personalised support.
Sample service – The proof of the pudding is in the eating Choosing wallpaper is a matter of trust, and sometimes a photo on the screen can't capture all the details. That's why we offer you our sample service: Order samples of your desired designs directly to your home and see the colour, feel and quality for yourself on site. This way, you can be sure that the wallpaper will match your interior perfectly.
Virtual Reality – Immerse yourself in your new spatial world With our innovative virtual reality function, wallpaper selection becomes a real experience. Simply upload a photo of your room and see live how the wallpaper of your choice looks on the walls. You can experience colours, patterns and styles directly in the context of the room - giving you confidence in your decision.
Advice via WhatsApp – Quick and easy Sometimes questions arise during the planning process that need to be clarified quickly. We are there for you via WhatsApp! Simply write us your question, send us photos or describe your request - our team will answer you quickly and easily.
FAQ-Site – Answers to the most frequently asked questions We have already collected the most frequently asked questions about wallpaper, installation and care for you. On our extensive FAQ page, you'll find valuable tips and answers that will help you and make your planning easier. Take a look and benefit from our knowledge.
Wallpaper academy – Everything explained in detail For an even more informed decision, we offer you detailed explanations on our wallpaper academy page. Our short, informative clips not only show you our most beautiful designs, but also explain what you should look out for when making your choice. Let yourself be inspired and informed - from the comfort of your own home.
Inspiration page – Ideas for your four walls Are you still unsure which wallpapers suit your style? Our inspiration page offers you a wealth of ideas for every room and every taste. Browse through different styles and find exactly the wallpaper that will transform your room into a real highlight.
Live-Video-Call – Personalised advice in real time For even more personalised advice, you can book a live video call with our experts. Whether you need help with your selection, tips on installation or simply a second opinion - our professionals are on hand live to answer all your questions.
Unser Ziel: Your dream space We are convinced that every customer has a unique taste and deserves a customised solution. With our wide range of services, we ensure that your project turns out exactly as you imagined it. Rely on our expertise, our passion for design and our innovative technologies - together we will turn your walls into something very special.

tapetenshop.de

Dein Tapetenshop Berater

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Service-Team Jörg K.
01701636737
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Service-Team Jörg S.
01701636737
Wir sind von 8:00 bis 14:00 Uhr und 16:00 bis 22:00 Uhr für dich im Chat verfügbar.
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